oknet Privacy Policy

1. Introduction

oknet ("we," "us," or "our") operates the online gaming platform accessible at https://oknet.app (the "Platform"). We are committed to protecting the personal information of every user who accesses or registers on the oknet Platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal data.

This Privacy Policy applies to all users of the oknet Platform, including registered players, visitors, and any individual who interacts with our services. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

oknet operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) as required by Philippine law.

2. Personal Data We Collect

oknet collects various categories of personal data depending on how you interact with the Platform. The categories of data we collect include:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used for age verification — all users must be 21 years or older)
• Residential address, including barangay, city, province, and postal code
• Email address
• Mobile phone number
• Nationality and country of residence

2.2 Verification and Compliance Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license, UMID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or facial image for identity verification purposes
• Source of funds documentation where required by anti-money laundering regulations

2.3 Financial Data

• Payment method details (e.g., GCash account number, PayMaya account, bank account details for BPI, BDO, Metrobank, UnionBank)
• Transaction history, including deposits, withdrawals, and wager amounts
• Account balance information

2.4 Gaming and Behavioral Data

• Game history, including games played, wagers placed, and outcomes
• Session duration and frequency of play
• Bonus and promotion usage
• Responsible gaming settings and self-exclusion preferences

2.5 Technical and Device Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Unique device identifiers
• Log data, including access times, pages viewed, and referral sources
• Cookies and similar tracking technologies (see Section 9 for details)

2.6 Communications Data

• Customer support inquiries and correspondence
• Chat messages and communications with other players (where applicable)
• Marketing preferences and communication history

3. How We Collect Your Data

oknet collects personal data through the following methods:

• Direct Collection: When you register for an oknet account, make deposits or withdrawals, contact customer support, or participate in promotions, you provide personal data directly to us.
• Automated Collection: When you access the Platform, we automatically collect technical data through cookies, web beacons, and similar technologies.
• Third-Party Sources: We may receive data from payment processors (e.g., GCash, PayMaya, banks), identity verification services, fraud prevention services, and marketing partners.
• Public Sources: In limited circumstances, we may collect data from publicly available sources to verify your identity or comply with legal obligations.

4. How We Use Your Personal Data

oknet uses your personal data for the following purposes:

Purpose	Description
Account Management	Creating and maintaining your oknet account, processing registrations, and managing your profile.
Transaction Processing	Processing deposits, withdrawals, and other financial transactions. Verifying payment methods and preventing fraud.
Age Verification	Verifying that all users are 21 years of age or older, as required by Philippine gambling regulations.
Identity Verification	Confirming your identity through KYC (Know Your Customer) procedures to prevent fraud and comply with anti-money laundering regulations.
Game Provision	Providing access to games, processing wagers, calculating winnings, and maintaining game integrity.
Customer Support	Responding to inquiries, resolving disputes, and providing technical assistance.
Responsible Gaming	Implementing deposit limits, self-exclusion tools, and monitoring for problem gambling behaviors.
Marketing	Sending promotional offers, bonuses, and updates about oknet services (only with your consent).
Legal Compliance	Complying with Philippine laws, regulations, and legal processes. Cooperating with law enforcement and regulatory authorities.
Security & Fraud Prevention	Detecting and preventing fraud, money laundering, collusion, cheating, and other prohibited activities.
Platform Improvement	Analyzing usage patterns, improving user experience, and developing new features.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, oknet processes your personal data based on the following legal grounds:

• Consent: You have given explicit consent for us to process your personal data for specific purposes, such as marketing communications.
• Contract Performance: Processing is necessary to fulfill our contractual obligations to you, including providing gaming services and processing transactions.
• Legal Obligation: Processing is required to comply with Philippine laws and regulations, including anti-money laundering laws, tax laws, and gambling regulations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, and platform improvement, provided these interests do not override your fundamental rights.

6. Data Sharing and Disclosure

oknet does not sell your personal data to third parties. However, we may share your data with the following categories of recipients:

6.1 Service Providers

We share data with trusted third-party service providers who assist us in operating the Platform, including:

• Payment processors (GCash, PayMaya, banks, and other payment gateways)
• Identity verification and KYC service providers
• Cloud hosting and data storage providers
• Customer support software providers
• Marketing and analytics platforms
• Fraud detection and prevention services

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

6.2 Regulatory and Legal Authorities

We may disclose your data to Philippine government agencies, regulatory bodies, and law enforcement when required by law or when necessary to:

• Comply with legal obligations, court orders, or subpoenas
• Cooperate with investigations by PAGCOR, the National Privacy Commission, or other regulatory authorities
• Report suspicious transactions to the Anti-Money Laundering Council (AMLC)
• Protect the rights, property, or safety of oknet, our users, or the public

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer, and the new entity will be bound by this Privacy Policy.

7. Data Retention

oknet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Our retention periods are as follows:

• Active Accounts: Data is retained for the duration of your account's active status and for a reasonable period thereafter to address any post-closure inquiries or disputes.
• Closed Accounts: After account closure, we retain certain data for up to seven (7) years to comply with anti-money laundering regulations, tax laws, and other legal obligations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years as required by Philippine banking and anti-money laundering regulations.
• Marketing Data: If you opt out of marketing communications, we retain a record of your opt-out preference indefinitely to ensure we do not contact you again.
• Technical Logs: Server logs and technical data are typically retained for 90 days unless required for security investigations or legal compliance.

After the applicable retention period expires, we securely delete or anonymize your personal data so that it can no longer be associated with you.

8. Security Measures

oknet takes the security of your personal data seriously. We implement industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) protocols. Sensitive data stored in our databases is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized personnel only, based on the principle of least privilege. All employees with access to personal data are bound by confidentiality obligations.
• Secure Infrastructure: Our servers are hosted in secure data centers with physical security controls, redundant systems, and regular backups.
• Monitoring and Logging: We continuously monitor our systems for suspicious activity and maintain detailed logs to detect and respond to security incidents.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Incident Response: We maintain an incident response plan to quickly address any data breaches or security incidents. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission as required by law.

9. Cookies and Tracking Technologies

oknet uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

9.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly. These cookies enable core features such as account login, session management, and security.
• Performance Cookies: Collect anonymous data about how you use the Platform, such as which pages you visit and how long you stay. This helps us improve the Platform's performance.
• Functionality Cookies: Remember your preferences and settings, such as language selection and display options.
• Marketing Cookies: Track your activity across websites to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect the functionality of the Platform. To learn more about managing cookies, visit your browser's help section.

10. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data:

10.1 How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 13. We will respond to your request within fifteen (15) days as required by the Philippine Data Privacy Act. In some cases, we may need to verify your identity before processing your request.

Please note that certain rights may be subject to limitations. For example, we may be unable to delete data that we are legally required to retain for anti-money laundering or tax purposes.

10.2 Right to Lodge a Complaint

If you believe that oknet has violated your privacy rights or failed to comply with the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC). Contact information for the NPC is available at their official website.

11. Minors and Age Verification

The oknet Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from minors. If you are under 21 years of age, you are prohibited from accessing or using the Platform.

oknet employs multiple age verification methods to ensure compliance with this policy, including:

• Requiring users to provide their date of birth during registration
• Verifying age through government-issued identification documents
• Using third-party age verification services where appropriate
• Monitoring account activity for signs of underage use

If we discover that we have inadvertently collected personal data from a minor, we will immediately delete that data and terminate the associated account. If you believe that a minor has accessed the Platform, please contact us immediately at the email address provided in Section 13.

12. Changes to This Privacy Policy

oknet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this document
• Notify registered users via email or through a prominent notice on the Platform
• Provide a reasonable period for you to review the changes before they take effect

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

oknet Data Protection Officer
Email: [email protected]

For general customer support inquiries, you can also contact:
Email: [email protected]

This Privacy Policy was last updated on May 7, 2026 and is effective as of that date. By using the oknet Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.